NB: Before attempting any of these methods, make sure your decoder is powered ON
Method 1: Clearing DSTV E16 error via SMSTo clear the E16 error on your DSTV decoder via SMS, simply compose a text message using this format:
RA leave a space then enter the first 10 digits of your smart card number TO 30333
For example RA 1234567890 to 30333 Where 1234567890 is my smart card number
Recommended: How to clear E-017 error on Gotv in Nigeria
Method 2: Clearing DSTV E16 error via Internet
- Go to the Dstv Self service portal
- Fill in your Smart card number, select the type of error you choose to clear "E16" in this case
- Enter the captcha code then click "Clear Error" as seen in the screenshot below.
I hope this was helpful, Don't forget to share it via any of the share buttons on this page. Your comments are highly welcomed as well.