E16 error is a common error on DSTV which usually shows as a result of expired subscription but sometimes it shows despite active subscription. In the case of an active subscription, here's how to clear the E16 error and restore viewing on your DSTV decoder.
NB: Before attempting any of these methods, make sure your decoder is powered ON
RA leave a space then enter the first 10 digits of your smart card number TO 30333
For example RA 1234567890 to 30333 Where 1234567890 is my smart card number
Recommended: How to clear E-017 error on Gotv in Nigeria
NB: Before attempting any of these methods, make sure your decoder is powered ON
Method 1: Clearing DSTV E16 error via SMS
To clear the E16 error on your DSTV decoder via SMS, simply compose a text message using this format:RA leave a space then enter the first 10 digits of your smart card number TO 30333
For example RA 1234567890 to 30333 Where 1234567890 is my smart card number
Recommended: How to clear E-017 error on Gotv in Nigeria
Method 2: Clearing DSTV E16 error via Internet
- Go to the Dstv Self service portal
- Fill in your Smart card number, select the type of error you choose to clear "E16" in this case
- Enter the captcha code then click "Clear Error" as seen in the screenshot below.
I hope this was helpful, Don't forget to share it via any of the share buttons on this page. Your comments are highly welcomed as well.
Connect with Inforisticblog on Facebook | Twitter | Google Plus | FREE Email Subsription
No comments :
Post a Comment
Important - If you ask a question make sure you tick the "Notify Me" box below the comment form to be notified of follow up comments and replies.